匯豐集團是全球最大的銀行和金融服務機構之一,在歐洲、亞太地區、美洲、中東及非洲83個國家和地區擁有約10,000間附屬機構。匯豐集團將運營戰略集中于規模化和集約化經濟,匯豐環球客戶服務中心(Group Service Centre)正是匯豐集團提高效率,有效控製成本的重要一環。1996年,匯豐集團在廣州成立第一個環球客戶服務中心,並於2004年成立廣州的第二個環球客戶服務中心。
隨著業務的快速發展,匯豐集團在佛山設立廣東的第三個環球客戶服務中心,共同為世界各地的匯豐客戶提供專業的營運服務,包括個人賬戶、匯款、信用卡、保險等業務的資料處理及客戶熱線服務等。匯豐環球客戶服務佛山中心選址在佛山市禪城區華寶南路13號創新中心A座,共六層,建築總面積為13,880平方米,已于2007年第四季度正式投入運營。預計到2010年,匯豐環球客戶服務佛山中心的員工規模將超過2000人。
HSBC: one of the world's largest banking and financial services organizations.
◆ 83 countries ◆ 10,000 offices
◆ 330,000 employees ◆ 128 million customers
◆ 83 countries ◆ 10,000 offices
◆ 330,000 employees ◆ 128 million customers
電話客戶服務專員（信用卡/銀行產品熱線）（廣州,佛山）
入職條件
1.具大專以上學歷，有客服經驗者可獲優先考慮
2.操純正粵語，具良好的英語能力
3.有良好電話服務態度、溝通技巧，並擅于建立良好之人際關係
4.懂打字，電腦操作及熟悉互聯網操作
5.有積極進取心及團隊合作精神
工作時間
24小時輪班：包括星期日及公眾假期，每班工作八小時，每星期平均工作40小時
固定夜班：下午4點後上班，淩晨3點前下班，包括星期日及公眾假期，每班工作八小時，每星期平均工作40小時
入職條件
1.具大專以上學歷，有客服經驗者可獲優先考慮
2.操純正粵語，具良好的英語能力
3.有良好電話服務態度、溝通技巧，並擅于建立良好之人際關係
4.懂打字，電腦操作及熟悉互聯網操作
5.有積極進取心及團隊合作精神
工作時間
24小時輪班：包括星期日及公眾假期，每班工作八小時，每星期平均工作40小時
固定夜班：下午4點後上班，淩晨3點前下班，包括星期日及公眾假期，每班工作八小時，每星期平均工作40小時
Requirements:
1. Diploma or bachelors in Information Technology
2. Excellent communication skills. (both verbal and written English)
3. Should have good knowledge on hardware and networking
4. Good knowledge about the fundamentals of different applications, operating systems like Windows 98, NT, and XP
5. Good job commitment, able to perform the job according to provided procedure and work independently, sometimes under pressure
6. Enthusiasm to learn new technological changes
7. Flexibility to work in shifts and willingness to relocate within the GSC according to the business need
Working hours:
24*7 hour rotating shift, including Sunday and Public Holiday;
8 hours per shift, average 40 hours per week.
1. Diploma or bachelors in Information Technology
2. Excellent communication skills. (both verbal and written English)
3. Should have good knowledge on hardware and networking
4. Good knowledge about the fundamentals of different applications, operating systems like Windows 98, NT, and XP
5. Good job commitment, able to perform the job according to provided procedure and work independently, sometimes under pressure
6. Enthusiasm to learn new technological changes
7. Flexibility to work in shifts and willingness to relocate within the GSC according to the business need
Working hours:
24*7 hour rotating shift, including Sunday and Public Holiday;
8 hours per shift, average 40 hours per week.
Requirements:
1. Bachelor degree holder
2. Exellent English and communication skill
3. Flexibility to work on shifts(To 12:00 p.m.)
1. Bachelor degree holder
2. Exellent English and communication skill
3. Flexibility to work on shifts(To 12:00 p.m.)
Requirements:
1. Bachelor’s degree (Masters Preferred) from first tier universities in Computer Science, Mathematics, Statistics, Economics, Engineering, Business, Social Science.
2. Demonstrated proficiency in programming in SAS, Easytrieve, COBOL, SQL, PEARL, or JAVA; the ability to actively listen, interview and apply information from meetings to complete assigned tasks;
3. CET6 qualification is requirement.
4. Excellent cognitive and mathematical aptitude;
5. Ability and complete tasks with minimal direction.
1. Bachelor’s degree (Masters Preferred) from first tier universities in Computer Science, Mathematics, Statistics, Economics, Engineering, Business, Social Science.
2. Demonstrated proficiency in programming in SAS, Easytrieve, COBOL, SQL, PEARL, or JAVA; the ability to actively listen, interview and apply information from meetings to complete assigned tasks;
3. CET6 qualification is requirement.
4. Excellent cognitive and mathematical aptitude;
5. Ability and complete tasks with minimal direction.
Job Opportunities in Guangzhou
全面回報
匯豐品牌
全面而系統的培訓
良好的職業發展機會
有市場競爭力而完善的薪酬福利體系
員工關懷計劃
申請辦法
請務必在郵件標題或簡歷上標明職位編號，以便加快應聘進度。
公司地址：廣州市東風西路148號廣州匯豐大廈人力資源部
郵政編碼：510170
E-mail：recruitmenthdpg@hsbc.com.cn
請登陸 www.hsbcglobalresourcing.com 獲取更多關於匯豐環球營運中心的資訊
公司地址：廣州市東風西路148號廣州匯豐大廈人力資源部
郵政編碼：510170
E-mail：recruitmenthdpg@hsbc.com.cn
請登陸 www.hsbcglobalresourcing.com 獲取更多關於匯豐環球營運中心的資訊
